FAQs

How long will my order take?

All the products are dispatched within 2-3 days of booking the order. Sometimes the product you order is not in stock, we then will reach out to you with reason for the delay, but usually we ship out in specified time.

Can I return an item if I don't like it? And if so, how?

We offer a 7 day, no questions asked return policy as long as the article is unused and not rendered unsellable and is without damages, breakages, dirt & scrathes. Simply call our support number at +91 9911119579 or write to us at customercare@ujosho.com upon receipt of the product and discuss about the returns. We will then take it ahead from there.

Will I get a written confirmation for my order?

Yes. You will certainly receive an email confirmation immediately once you make the payment, which will give you complete information about the product details and the estimated delivery time.

Are the website prices inclusive of all taxes?

Yes. Also, the prices are valid for delivery in India only.